Shipping policy

 

General Information

At Mixed World Skateboarding, we are committed to providing a seamless shopping experience and timely delivery of your skateboards, skate wax, and clothing merchandise. Please review our shipping policy for detailed information about our shipping procedures, rates, and timelines.

Shipping Destinations

We ship our products worldwide. Please note that shipping times and costs may vary depending on the destination country.

Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days from the date of purchase. Processing times may vary during peak seasons or due to unforeseen circumstances.
  • Business Days: Our business days are Monday through Friday, excluding public holidays.

Shipping Methods and Rates

  • Domestic Shipping (Within [Country]):

    • Standard Shipping: 3-7 business days
    • Express Shipping: 1-3 business days

  • International Shipping:

    • Standard International Shipping: 7-21 business days
    • Expedited International Shipping: 5-10 business days

Shipping rates are calculated at checkout based on the weight of the items, the shipping method selected, and the destination.

Free Shipping

We offer free standard shipping on domestic orders over $50. For international orders, free shipping is available on orders over $100.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

Customs, Duties, and Taxes

For international shipments, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient. Mixed World Skateboarding is not responsible for any additional charges that may be incurred during the shipping process.

Delivery Issues

  • Lost or Stolen Packages: Mixed World Skateboarding is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the shipping carrier for assistance.
  • Incorrect Addresses: Please ensure that the shipping address provided at checkout is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.

Returns and Exchanges

Please refer to our Return Policy for detailed information on how to return or exchange an item.

Contact Us

If you have any questions or need further assistance with your order, please contact our customer service team at:

  • Email: mixedworld.us@gmail.com
  • Phone: (424)-385-5660
  • Business Hours: Monday to Friday, 24 hours

Thank you for choosing Mixed World Skateboarding. We appreciate your business and are dedicated to providing you with quality products and exceptional service.

Mixed World Skateboarding

1017 16th St, Santa Monica, CA,90403

https://mixedworld.org/